Dr. Jay Gillette is Professor of Information and Communication Sciences at Ball State University’s Center for Information and Communication Sciences in Muncie, Indiana.
He serves also as Senior Research Fellow of the Digital Policy Institute; Research Associate in the Applied Research Institute; and Director of the Human Factors Institute of User-centered Design, Development, and Deployment (HFI-UCD3).

Dr. Gillette teaches and conducts research in human factors and usability; human and organizational communication; information networking design and development; telecommunications regulation, public policy and economics; information and communication theory; competitive intelligence, Asian-American relations; and leadership and management for the Information Renaissance.

Dr. Gillette is a member of the Pacific Telecommunications Council and was twice elected to its international Advisory Council, of which he also was elected as Chairman. He is also part of the Special Interest Groups on Development and on Research and published in its journal Pacific Telecommunications Review. He is a also a member of the North American Steering Committee for Global Forum, “the Davos of IT,” where he has been an invited presenter and served as a Session Moderator. He has written on technical and policy topics as a correspondent for Network World with his syndicated articles reprinted worldwide, including by the New York Times technology section.

Gillette has been a visiting professor at the University of Oxford (in Harris Manchester College).  He also was Professor and Associate Chair of the Department of Information Networking and Telecommunications at Fort Hays State University in Kansas. Dr. Gillette served as a Senior Policy Fellow at the Docking Institute of Public Affairs in Kansas. He was also Senior Fellow of Information Technology and Telecommunications at the Center for the New West, a community and economic policy research institute.

He worked at Bellcore (Bell Communications Research) in New Jersey, now Telcordia Technologies, as a Program Manager of the Information Networking Institute; as a Senior Technical Planner; and a Senior Project Manager in the company’s Information Management Services division.  He was a manager in the industry team that helped develop Carnegie Mellon University’s graduate degree in Information Networking.

Earlier, Dr. Gillette was a professor of humanities and technical communication at the Colorado School of Mines. He also was a research editor on the staff of the Mark Twain Papers at the Bancroft Library, University of California, Berkeley. He earned his Doctor of Philosophy, Candidate of Philosophy, and Master of Arts degrees in English at the University of California, Berkeley, and a Bachelor of Arts degree in Literature at the University of California, San Diego